Prescriptions & Refills
Prescriptions are the clinical output of a reviewed appointment. This page covers how clinicians write and sign them, how refills work, and how they reach the pharmacy.
Who's involved
| Role | What they do |
|---|---|
| Doctor / Prescriber | Review the case and sign (or deny) the prescription. |
| Pharmacy | Receives the signed prescription and fills it. |
| Patient | Pays, receives the medication, and can request refills. |
Signing flow
Writing & signing (clinician)
From the Prescriptions worklist (prescribers) or Queue (doctors), open a case, confirm the intake supports treatment, and sign. A denial records a clinical reason and notifies the patient.
Routing to the pharmacy
Once signed and paid, the prescription enters the pharmacy's fulfillment pipeline, where it's prepared and shipped.
Refills
Follow-up and refill prescriptions reuse the patient's existing record so the clinician can act quickly without re-collecting everything.
Related
- Appointments & Booking — the lifecycle a prescription sits inside.
- Labs & Requisitions — when labs gate treatment.
- For Doctors / For Prescribers.