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For Admins

You run the platform. You have the broadest surface: appointments, messaging, ID verification, user management, consultations, the full reporting and finance portal, and the audited View As tool.

Your sidebar

TabWhat it's for
MessagesAll patient threads.
AppointmentsPlatform-wide appointment management.
ID Verification QueueReview identity submissions.
UsersManage all platform users and roles.
ConsultationsConsultations across the platform.
AdminThe embedded reporting & finance portal.
View AsSecurely operate as any user (audit-logged).

The reporting & finance portal

The Admin tab embeds the reporting portal in a full-height view. It's where operations and finance manage catalogs, pricing, partners, and pay. Major surfaces include:

AreaWhat it manages
MedicationsThe global medication catalog.
Medication OverridesPer-brand and per-prescriber pricing overrides.
White LabelsPartner brand configuration.
Enroll PagesThe catalog pages patients land on after intake.
ProgramsCare program definitions.
StoreThe supplement storefront catalog.
Doctor Pay / Pharmacy Pay / White Label PayPayout reporting by role.
Referral FeesReferral-source payouts.
WearablesRead-only device connection monitoring.
User AssignmentsAssign a prescriber/doctor to a white-label brand.

See Reporting & Payments for how the embedded portal and pay tabs work, including how non-admin roles see only their own pay.

Operational flow

View As for support

When you need to reproduce or resolve a user's issue, View As lets you operate as that user. Every action is audit-logged with your identity attached. While you're in a View As session, the View As tab is hidden to prevent nesting; use the banner to exit. See View As.

:::note Pipeline, deliveries & locations These were moved out of the admin day-to-day sidebar and now live with the pharmacy and pharmacy-network roles. Admins reach them through operational and reporting tooling rather than a dedicated tab. :::